This policy explains what information Prime Roofing Company ("we") collects when you use primeroofing.ca, why, and your choices. We keep data collection minimal and never sell your information.
Information we collect
- Information you give us, when you submit our estimate or contact form (name, phone, email, address, and details about your roof).
- Technical and usage data. When you visit the site or submit a form, we record your IP address, approximate location (city and region), device and browser type, timezone, pages visited, and how you found us. We use this to respond to your enquiry, prevent spam, confirm you are in our service area, and understand our audience.
- Marketing attribution, if you arrive from an ad or campaign, we store the campaign source (UTM tags, ad click IDs, referring site, and landing page) in your browser's local storage so we can credit the right source on your enquiry. This contains no personal information.
Tools we use
We rely on a small set of reputable third-party tools, each with its own privacy practices:
- MailerSend, securely delivers our contact and estimate form submissions to our inbox by email.
- Cloudflare, hosting, content delivery, security, and privacy-friendly Cloudflare Web Analytics. Our contact forms are processed by a Cloudflare Pages function, and Cloudflare Turnstile protects them from spam without invasive tracking.
- Google Analytics 4, website usage analytics (only where enabled).
How we use your information
- To respond to your enquiry and provide a roofing estimate.
- To contact you about your project and our services.
- To understand and improve how our website performs.
Cookies & local storage
We use a small number of cookies and browser storage entries for analytics and to remember marketing attribution. You can clear or block these in your browser settings at any time; the site will still work.
Your rights
Under Canadian privacy law (PIPEDA, and Quebec's Law 25 where applicable), you may request access to, correction of, or deletion of the personal information we hold about you. Contact us using the details below and we'll respond promptly.
Contact us
Questions about this policy? Email [email protected] or call 604-359-2929.
This policy may be updated from time to time; the date above reflects the latest version.